WHAT DOES REGAL SPORTSWEAR NEED FROM ME TO START MY ORDER?

We need your artwork, size range and quantity of product. Upon receival, we'll send a quote covering all costs, and we proceed with the artwork once we receive a confirmation of the quote
(Sign, and fax it on +61 7 3399 3680).
WHAT DOES THE REGAL SPORTSWEAR ART DEPARTMENT REQUIRE FROM ME?

The lead time for custom apparel is largely effected by the quality of the artwork that you submit. Your order is entered into the system once all of the elements such as background design, sponsor logos, etc. Are complete and usable. The list below of ideal requirements will help speed your order through as fast as possible:
The completed order form of either program
All graphics, type, sponsors' logos and hard edge illustrations created digitally by using the preferred vector drawing programs, CorelDraw®, Adobe Illustrator®, Macromedia Freehand®
Convert all fonts to outlines/paths
Specify how many colours are in the design accompanied by references from our colour chart. The Regal Sportswear standard colour chart is available to download in *.pdf from the Colour Chart section on this site
A colour visual or a *.pdf will be very helpful
WHAT WILL THE PRICE OF MY SEMI CUSTOM GARMENT BE?

The price of a semi custom garment depends on a number of variables, such as numbers on the back, names on the front, quantities. You can call Sales for more information on pricing, otherwise ask sales to send you our sublimation price list.
HOW MUCH DO GARMENTS COST?

Please ask for a price list to be sent to you or call us for an official quote.
WHAT ARE THE PAYMENT TERMS?

50% deposit, balance COD.
ARE THERE SHIPPING/POSTAGE CHARGES ON TOP OF THE ORDER?

Yes, the invoicing department will quote you shipping/postage charges prior to proceed with the order. Quotes may change subject to any extra shipping/postage incurred.
WHAT IS THE LEAD TIME FOR CUSTOM AND SEMI CUSTOM-ORDERS?

Our lead time is always 4 weeks from date of artwork approval. If there should be a problem or delay we will inform you immediately by phone or email.
CAN I RESERVE A SPOT IN THE PRODUCTION SCHEDULE?

Unfortunately, no. We work on a first-in first-out policy. Once you have paid the 50% deposit, and submitted an artwork approval and a full size breakdown, only then your order will be entered into the system.
WHAT IS THE MINIMUM QUANTITY FOR AN ORDER?

For complete custom garments, the minimum quantity is 35 units of one style. For the semi-custom garments, the minimum quantity is 30 units of one style.
WHAT IS THE MINIMUM RE-ORDER QUANTITY?

For both custom and semi-custom garments the minimum re-order quantity is 15 units.
CAN I MIX STYLES OR FITS TO GET THE MINIMUM ORDER QUANTYTY?

No.
HOW DO I KNOW WHAT SIZE I AM?

Please refer to our Size chart for information.
CAN I FAX YOU MY LOGO?

No. A fax or photocopy is too distorted and lacks adequate detail for reproduction.
WHAT SOFTWARE DOES REGAL SPORTSWEAR SUPPORTS?

Artworks generated on both PC and Mac using the following software are acceptable by our Art department- CorelDraw®- Adobe Illustrator® CS2- Macromedia Freehand®
CAN I SEE A SAMPLE OF MY GARMENT BEFORE YOU COMMENCE WITH THE ORDER?

Only a reduced version (usually scaled down to 45%) of your garment will be possible to produce upon request.
HOW DO I KNOW WHAT COLOUR MY GARMENT WOULD BE?

PANTONE® equivalents to our custom colours are indicated in the colour chart on our website. Otherwise you can order a colour chart printed on Hyromesh material, or send a piece of your fabric (as colours may change, depending on fabric) measuring 1300mm x fabric width, and we will be happy to print and ship it to you directly. Each chart cost $20 + postage.
WHAT IS UNACCEPTABLE ARTWORK?

- Internet/web graphics have deliberately been set at a low resolution in order to speed up time with internet surfing.- Artwork or elements in an artwork that uses raster image.- Artwork that uses RGB colours.- Artwork created in any other application other then the ones mentioned under supported software.
HOW DO I GET ARTWORK ACROSS TO REGAL SPORTSWEAR ART DEPARTMENT?

You can email the digital files. Otherwise if file size exceeds 7MB please mail it to us using adequate packaging/envelope along with a colour visual.
AFTER HOW LONG DOES THE GARMENT FADE?

Regal Sportswear guarantees that a sublimation gear is non fading. No matter how dirty the game gets.
IS IT EASY TO LAUNDER?

Yes. We use the most friendly and easy to care fabrics possible and as long as people follow the washing and care instructions that are printed on the label, they should not have any problems.
HOW MUCH COLOURS CAN WE PUT ON OUR GARMENTS?

Unlimited colours at no extra cost.
WHAT IS SUBLIMATION PRINTING?

Sublimation printing is a thermo-dye process that does not impede the performance characteristics of the technical polyester fabrics. Digital Sublimation is the ultimate custom apparel design tool. Digital Sublimation is a new technology but in the short time it has been available, it has created a revolution in sports and teamwear apparel. Digital sublimation allows the designer to produce any colour and design imaginable. This printing technology also combines with the latest in technical fabric development to produce the ultimate in lightweight cool to wear garments. Digital has none of the traditional set up costs so small runs are now cost effective.
WHAT IS THE DIFFERENCE BETWEEN SCREEN PRINTING AND SUBLIMATION?

Screen printing is a process whereby ink is transferred through a screen onto the surface of a garment. The process is used on most standard t-shirts and works very well with simple logos, text and uncomplicated artwork that is limited to certain areas on the garment. It is a very cost and time efficient printing option for most garments and accessories that do not require complete breathability. Traditional screen printing covers the fabric with ink, thereby reducing the breathability of the fabric.The sublimation process dyes white fabric with colour through heat and pressure, which maintains the fabric's wicking characteristics (the ability to breath and pull moisture through to the surface). Because sublimation dyes each thread of fabric, there is no peeling or flaking, and the material surface is left soft and smooth. The image quality tends to be sharper and more vibrant and allows for very complex ‘wrap-around' style graphics.
WHAT ARE VECTOR GRAPHICS?

Vector graphics are computer generated drawings created by using a series of points (or nodes) and segments resulting in a wire frame of editable paths. Digital drawings of this kind are of the highest quality because they are versatile, easy to manipulate and resolution independent. This means that the quality of the final printed image is described by larger and fewer dots which will distort the original form.
WHAT ARE RESTER GRAPHICS?

Raster graphics are composed of a rectangular grid of dots which maps out a picture. This grid is resolution dependant the quality of the image is determined by its resolution. The higher the dpi (dots per inch) the better the quality of the final image. ‘High resolution' means that the fine dot pattern describing your image will hardly be visible leaving crisp lines, smooth edges and excellent details. ‘Low Resolution' means that the image is described by larger and fewer dots which will distort the original form.
WHAT IS PANTONE® FORMULA GUIDE?

The PANTONE® MATCHING SYSTEM (PMS) is an international printing, publishing and packaging colour language providing an accurate method for the selection, communication, reproduction, matching and control of colour. PANTONE® Books can be purchased at any graphic arts supply store.
WHAT IS A PMT?

PMT is the truest non-digital, printed hard copy representation of a company's registered logos. The logos are printed at a high quality or resolution (usually 2400 dpi), in black and white or colour, onto a glossy 8.5'' x 11'' sheet of strong white paper stock. The PMT also contains different sizes and colour specifications as well as an outline of the legal uses of the logos.